Terms & Conditions

1. Overview

This website is operated by Linked Lore Charms. Throughout the site, the terms “we”, “us” and “our” refer to Linked Lore Charms.

By accessing or purchasing from this website, you agree to be bound by these Terms and Conditions.

2. Products

Products offered through the website may include handmade charm bracelets, made-to-order pieces and curated options.

Because items are personalised, variations in appearance may occur.

We reserve the right to modify or discontinue products at any time without notice.

3. Orders

Placing an order does not guarantee acceptance.

We may need to contact you about your order if:

  • An item is unavailable
  • There is an obvious pricing or technical error
  • We need more information to complete the order
  • There is a problem with payment or fulfilment

If we cannot accept or complete an order, we may cancel it and issue a refund where appropriate.

By placing an order, you confirm that:

  • All information provided is accurate
  • You are authorised to use the selected payment method

We reserve the right to refuse or cancel any order at our discretion.

4. Pricing and Payments

All prices are listed in EUR (€) and include applicable taxes unless stated otherwise.

We reserve the right to:

  • Change prices at any time
  • Correct pricing errors

Payments are processed securely via third-party providers (e.g. Stripe).

5. Custom Products

Certain products sold by Linked Lore Charms are made to order, curated or personalised.

By placing an order:

  • You accept that the design is your responsibility
  • You confirm all selections before checkout

Made-to-order, curated, or personalised products may not be eligible for change-of-mind returns once preparation has begun, except where your rights under applicable law say otherwise.

6. Delivery

Orders are processed and delivered within Malta based on the timelines shown at checkout.

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Couriers
  • Incorrect address information
  • Events outside our control

7. Returns and Refunds

Returns are governed by our Returns Policy.

Key points:

  • Made-to-order or personalised items may not qualify for change-of-mind returns, except where your rights under applicable law say otherwise.
  • Cancellation is limited to the stated time window
  • Damage claims must be submitted within the specified timeframe

Your statutory rights under EU law are not affected.

8. Intellectual Property

All content on this website (including images, branding, website content, design elements. product names and materials on this website) is the property of Linked Lore Charms and may not be copied, reproduced, reused or distributed without permission.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Issues arising from misuse of products

Nothing in these Terms excludes liability where it would be unlawful to do so.

10. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with site functionality
  • Submit false or misleading information

11. Privacy and Cookies

Your use of this website is also governed by our:

  • Privacy Policy
  • Cookie Policy

12. Changes to Terms

We reserve the right to update these Terms at any time.

The version published on the website at the time of use or purchase will apply.

13. Governing Law

These Terms are governed by the laws of Malta.

14. Contact

For any questions regarding these Terms, please contact:

Linked Lore Charms
Email: linkedlore@gmail.com
Location: Malta

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